Privacy Policy

Please read this statement carefully before using proceeding to access kitchensgarden.co.uk site. Your use of kitchensgarden.co.uk site indicates your agreement to abide by the Terms in effect.

 

Types of Information We Collect

  • Personal Information: Personal information is information to specifically identify an individual, such as a customer’s name, address, telephone number, e-mail address, credit card or other account number, and information about that individual’s activities when directly linked to that person such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area, and preferences, when such information is linked to other personal information that identifies the individual.
  • Aggregate Information: Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service might be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase might be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires. We might share aggregate information about our users with third parties for various purposes, such as helping us better understand and improve our services, and for advertising and marketing purposes.

 

How We Collect and Use Personal Information

Kitchensgarden.co.uk collects personal information from you at several different points on our Web site, as set forth below. In general, we use personal information for the purpose for which it was collected (such as to provide services or complete transactions you have requested, for billing purposes, and to anticipate and resolve problems with our Web site and our products and services), for our own internal business operations, to respond to customer support inquiries and for other purposes as described below.

 

Registration, Purchases; Other Information Submissions

  • When you register to become a member on our Web site, you are asked to create a unique login and password, and are required to give certain personal information (such as your name, email address, and zip code). We might also request certain information about your tastes and preferences (such as your favorite food, purchases or recipes).
  • Information you provide during registration might be used for some or all of the following:
    • to provide services you have requested, or to otherwise fulfill your request; and
    • to contact you from time to time (i) about services on our Web site for which you have expressed interest; (ii) with news, (iii) for internal marketing, informational, and promotional purposes; or (iv) for any other lawful purpose related to your use of the Web site.
  • Additionally, your registration information might be used, together with other information you submit to us in conjunction with your use of the Web site, for the following purposes:
    • for editorial purposes, such as when you submit a recipe to us (e.g., to attribute your submitted recipe to you);
    • to contact you for any reason regarding content you have submitted to the Web site (e.g., to ask you a question about a recipe you have submitted); and
    • to identify you by name when posting content you submit to us on the Web site (e.g., when you request a recipe on the Web site, to post your name and a description of the recipe you are requesting).
  • If, during or immediately following registration, you choose to view offers for goods and services that are available from selected third party companies (“Co-Registration Vendors”), we will make certain contact and demographic information you provide during registration (e.g., name, age, and/or e-mail address) available to these vendors. If you request goods or services from a Co-Registration Vendor, you might be asked to submit additional demographic and other personal information. The Co-Registration Vendor might use your registration information which we provide to it, along with any information you submit directly to it, to fulfill, or secure fulfillment of, your request. For additional information about disclosure of your personal information to our Co-Registration Vendors, and their use thereafter, please see the “Disclosure of Personal Information” section below.
  • We collect personal information such as your credit card, credit card billing address, and related billing information if you purchase products or services on our Web site. We use this information to fulfill your orders and bill you for them.
  • Any information that is not personally identifiable information but is publicly displayed on the Web site (such as user name and photos) might appear in the results of searches conducted on Internet search engines while you are a member of the Web site and potentially for some time period after your membership is terminated, depending upon the search engine’s indexing practices.

Communication
As an Kitchensgarden.co.uk member, you will receive our transactional business communications (e.g. e-mail address confirmation, administrative messages, etc.) at your e-mail address or street address. We might also send such communications to you through the Message Center. In addition you might be automatically enrolled in one or more of our e-mail subscription programs. While we reserve the right to send you our transactional business communications without offering you the opportunity to opt-out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based e-mails. You will also be given the opportunity to select whether to receive promotional offerings, such as renewal notifications and new product offerings.

 

E-mail and Newsletters

When you submit your e-mail address to us to initiate a subscription to one of our newsletters or alerts, we ask for personal information such as your name and e-mail address. This personal information is only used to send you the newsletter(s) and alert(s) you have requested. You might opt-out of such follow-up contacts by following the instructions in the newsletter. Please also note that we use a “double opt-in” process to confirm your subscription to our newsletters. When you initiate a subscription to one of our e-mail newsletters, we send a confirmation e-mail message to the e-mail address. We only subscribe your e-mail address to the newsletter after you follow the steps in the confirmation e-mail message. We do not use a double opt-in confirmation process for alerts.

 

E-mail-A-Friend

When you elect to use our referral service for e-mailing a recipe or other content to a friend, we ask you for your friend’s name and e-mail address. Kitchensgarden.co.uk will automatically send your friend a one-time e-mail on your behalf which contains the recipe or other content, and which invites your friend to visit the Web site. Kitchensgarden.co.uk uses your friend’s name and e-mail address only to send this one-time e-mail, and does not store this information. If your friend does not wish to receive “e-mail-a-friend” messages to be sent on your behalf, he or she must contact you directly. Kitchensgarden.co.uk users may not use our referral service to send unwanted spam to others.

 

Third Party Cookies

Some of our business partners may use cookies on our site (for example, advertisers). However, kitchensgarden.co.uk has no access to or control over these cookies, once we have given permission for them to set cookies for advertising. This privacy statement covers the use of cookies by kitchensgarden.co.uk only and does not cover the use of cookies by any advertisers.

 

Third Party Links

Our Website may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all third party websites before submitting any personally identifiable information.

 

Notification of Changes

Whenever kitchensgarden.co.uk changes its privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact kitchensgarden.co.uk using the online contact form.